SHIPPING POLICY
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Shipping Methods and Times: We offer standard shipping only. Orders are typically delivered within 2-4 business days.
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Shipping Costs: Orders over $100 qualify for free shipping. For orders under $100, a shipping fee of $3 applies.
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Shipping Restrictions: We currently only ship within Singapore. International shipping is not available.
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Order Processing Time: Orders are processed and shipped within 1-2 business days of receipt. Orders placed on weekends or public holidays will be processed on the next business day.
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Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or through the courier's website.
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Lost or Damaged Shipments: In the event of a lost or damaged shipment, please contact our customer service team within 7 days of delivery. We will work with the courier to resolve the issue and arrange for a replacement or refund.
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Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy. Customers are responsible for return shipping costs unless the return is due to an error on our part.